Warranty
While maintenance, the customers should pay attention to the following notes:
EECX Service of the "three guarantees" :
Accurately predict your needs and bring our concerns into your side. To bring you more, and make you experience the pleasure that the customer service of EECX bring to you.
The warranty period of the cell battery that company provides to its customers is 12 months. In the course of usage, if there is any problem found, please contact your local dealer for the timely replacement.
If you have any inquiry, please call the Customer Service Hotline (400-118-1122), or contact your local dealer of EECX. Also you can inquire through the official website www.eecx.net.
In order to protect your rights, please pay attention to the following information!
While buying EECX product, in order to get the interest of "repair, replacement and refund (the" three guarantees "), please:
1. At the time of purchase, please ask for valid invoice from the store and properly keep it.
2. A valid warranty card and invoice is the basic guarantee to achieve your interests of the "three guarantees".
Warrnaty Conditions
1. For any defect,in the judgment of our technician,caused under normal use ,we are responsible for repairing free of charges 12 months commencing from the date of purchase at the discretion of our company.
2. A valid warranty card and original invoice are requested to show,otherwise the free warranty service may be rejected.
3. This warranty card shall not apply to the product if (a) it has explicitly modified or repaired in any way by persons other than technicians of this company ,or (b) it has been damaged through misuse,malicious acts, negligence, inflow of any liquid , accident or natural calamities.
4. The warranty terms and conditions will be subjected to change without prior notice.
5. The Chinese version of this warranty conditons is the governing version.
6. If due to the damage with caused by error use，the company does not assume any responsibility .
